Exam Review: Certified Master Architect – Capstone Board Review

I previously wrote about beta testing the CMA program. The results are in… I’m now a fully endorsed ServiceNow Certified Master Architect! As I publish this, there are only 45 CMAs in the world.

It was a six-month journey, sometimes bumpy, sometimes scary, but always interesting. We had to learn, and prove our expertise in the wide array of every ServiceNow solution, plus demonstrate our consultancy skills in an exam that was possibly as difficult as university defence thesis.

This was not a multiple-choice exam, but the presentation and defence of an implementation strategy in front of a panel of experts, role-playing the board of a large company. We were tested on governance, clarity, expertise, focus and presentation skills. We had to follow one hundred hours of live webinars, and travels thousands of kilometres on multiples occasions. But most important of all, we had to meet and work with amazing experts, from other Partners and ServiceNow. That was the most satisfying, and difficult, training I ever had. I’m very glad it’s behind me… But every step of that journey was a pleasure.

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